Technirvana Solutions is responsible for the personal information submitted through this website. This policy covers website visitors, newsletter subscribers and people who send us a project brief. A separate client agreement may apply if we work together.
Information we collect
When you send a project brief, we collect the details you choose to provide, such as your name, email address, phone number, company, role, website, project needs, budget range and timeline. When you subscribe to updates, we collect your email address and subscription status. We also record when website consent was given and the version of this policy shown at that time.
Our hosting and security systems may also process limited technical information such as an IP address, browser type, request time and error logs. Essential session and security cookies may be used so forms and the website work safely. We do not use this website to sell personal information.
How we use information
- To review and respond to enquiries and prepare requested proposals.
- To send updates a person has actively requested.
- To operate, secure, troubleshoot and improve the website.
- To meet legal, accounting and fraud-prevention obligations.
We rely on your consent for optional marketing, on steps requested before a possible contract for project enquiries, and on legitimate operational or legal grounds where appropriate. You may withdraw newsletter consent using the unsubscribe link included in an update or by emailing us.
Sharing and international processing
We may use vetted service providers for hosting, email delivery, storage, security and business operations. They receive only the information needed to provide their service and must handle it under appropriate safeguards. Some providers may process data outside Kenya; where that occurs, we take reasonable steps to use lawful transfer and contractual protections. We may also disclose information where the law requires it or to protect people, systems or legal rights.
Retention and security
Enquiry records are normally kept only while we assess the request and for a reasonable follow-up and record-keeping period. After you unsubscribe, we may retain your email address and opt-out record on a suppression list so we can honour the request unless you actively subscribe again. Longer retention may apply where a contract, dispute or law requires it.
We use access controls, validation, rate limiting and other reasonable technical and organisational safeguards. No internet transmission or storage system can be guaranteed completely secure, so please do not send passwords, payment-card data or highly sensitive information through the project form.
Your choices and rights
Subject to applicable law, including Kenya’s Data Protection Act, you may ask us to access, correct, restrict, object to, port or delete personal information we hold about you, or withdraw consent. We may need to verify your identity and may retain information where the law permits or requires it. You may also raise a concern with Kenya’s Office of the Data Protection Commissioner.
Children
This business website is not directed to children, and we do not knowingly request personal information from anyone under 18. Please contact us if you believe a child has provided information through the site.
Changes and contact
We may update this policy when our services or legal obligations change. The effective date above identifies the current version. Questions or privacy requests can be sent to info@technirvanasolutions.co.ke or through our contact page.